RESERVATION & PAYMENT POLICIES

​

Reservation Deposit:

 

A reservation deposit equal to 35% of the total booking cost is required at the time of reservation. Accepted forms of payment include Visa, MasterCard, American Express, and Discover. This deposit is applied toward your total rental fee.

​

Payment Schedule:

​

Short-Term Stays (less than 90 days): Full payment is due 30 days prior to the check-in date.

​

Long-Term Stays (90 days or more): The first month’s rent is due 30 days before check-in. For reservations lasting 60 days or longer, the second month’s rent is due upon check-in.

​

Note: This policy does not apply to military TDY reservations.

​

Unless otherwise arranged, your balance will be automatically charged to the card used for the deposit. All rental amounts are subject to applicable state and local taxes (currently 12%).

​

Military Reservations

​

1. If the per diem lodging rate increases during your stay, your rate will be adjusted accordingly to reflect the updated allowance.

​

2. Military guests are not charged a cleaning fee. We ask that the property be left in good condition. However, if excessive cleaning or damages occur, the guest will be held financially responsible.

​

Cancellation & Refund Policy

​

This cancellation policy applies to all reservations not booked through a third-party Online Travel Agency (OTA) and made directly through Dunn Deal Properties & Vacation Rentals, LLC or its person travel agents. (via phone, website, or email).

• Cancellations made 31 days or more prior to arrival will receive a full refund minus a $150.00 cancellation fee.

• Cancellations made within 30 days of arrival are non-refundable, and no credits will be issued.

​

We strongly recommend guests purchase travel insurance to protect against unexpected changes to travel plans. No refunds will be issued for early departures, weather conditions, personal circumstances, or events such as illness or mandatory evacuations. Travel insurance is strongly recommended and is non-refundable.

​

By booking directly with Dunn Deal Properties & Vacation Rentals, LLC, you acknowledge and agree to this cancellation policy. No refunds will be issued for early departures, weather conditions, personal circumstances, or events such as illness or mandatory evacuations. Travel insurance is strongly recommended and is non-refundable.

​

Cost to Guest 8% of all non-refundable fees, such as rental rate, taxes, other non-refundable fees. Refundable fees might include cleaning fees and the Safely fee.

​

Note: This policy does not apply to military TDY reservations.

​

General Policies

​

Falsified Reservations:

​

Any reservation made under false pretenses will be canceled, and all payments forfeited. Guests may be denied entry or evicted in accordance with Mississippi Code §75-73-13.

​

Minimum Stay:

​

A minimum stay of two (2) nights is required, subject to specific property rules.

​

Resort Fees:

​

All condominiums on the Mississippi Gulf Coast charge a resort fee, which varies by property and is collected at the time of booking.

​

Note: Military TDY guests are exempt from this fee.

​

Keyless Entry:

​

For units with keyless locks, battery replacements may be necessary during your stay. Entry access for battery replacement cannot be declined.

​

Check-In & Check-Out

​

• Check-in: 4:00 PM

• Check-out: 10:00 AM

​

Late Checkout Policy

​

All late checkouts must be approved by management no earlier than the day before departure. Requests made prior to that time will not be considered. Late checkout fees are as follows: $40 to extend checkout until 11:00 AM $60 to extend checkout until 1:00 PM Any unapproved late checkouts will result in a charge equivalent to a full night’s rate. We appreciate your cooperation and understanding.

​

Lost or Missing Items Fees:

​

Key Fobs/Swipe Cards: $75 Garage Door Opener: $130 Unit Keys: $25 Wristbands: $5 Failure to return keys to the lockbox will result in a $150 lock replacement fee. Legacy Towers wristbands must be returned to the guard shack upon departure. A $25 fee is charged for each band not returned.

​

Lockouts:

​

After-hours lockouts are subject to a $125 service fee, payable in cash upon arrival.

​

Cleaning & Damages

​

A standard departure cleaning fee is included with your reservation. This covers: Stripping, laundering, and re-making beds Dusting, vacuuming, mopping Sanitizing bathrooms and kitchen surfaces Note for Military Guests: Military guests are not charged a cleaning fee. We ask that the property be left in good condition. However, the guest will be held financially responsible if excessive cleaning or damages occur. Damage Waiver: An $85 non-optional damage waiver is included in your booking. This covers accidental damage up to $1,500 (if reported before checkout). Damages exceeding this amount will be charged to the card on file.

​

Note: Military TDY guests are exempt from this fee.

​

Property Use & Conduct Occupancy Limits:

​

Guest occupancy may not exceed the unit’s designated sleeping capacity. Overcrowding may result in a $500 fine and eviction.

​

Guest Responsibilities:

​

Empty refrigerator and freezer Wash and put away all kitchenware Dispose of all trash properly Return furniture to original positions Set thermostat to 74°F upon departure (no lower than 71°F while occupied) Secure all doors and windows

​

Internet/Wi-Fi:

​

Each condo is equipped with high-speed internet for your convenience. If you experience an outage, and you have tried unplugging the router and plugging it back in after 30 seconds and still no connection, please contact 888-712-7336. Do not attempt to factory reset the router, as this will disrupt essential systems such as the smart lock and thermostat. A service fee will apply if an IT technician is required to restore these connections.

​

Age Restrictions:

​

Guests must be at least 25 years old unless accompanied by an adult.

​

Note: Military TDY guests are exempt from this rule.

​

Parties & Noise:

​

Loud parties, illegal activity, or disturbances will result in immediate eviction without refund.

​

Facilities & Amenities:

​

No compensation will be provided for outages beyond our control.

​

Utilities & Appliances:

​

No compensation will be provided for outages beyond our control. Appliances, HVAC, and hot tubs are not guaranteed but will be serviced promptly if issues arise.

​

Left Behind Items:

​

DDP&VR is not responsible for personal belongings left in the unit. Contact us as soon as possible to recover items.

​

Towels & Linens:

​

Do not remove towels or linens from the unit. Beach towels are not provided. Stained or missing items may result in additional charges.

​

Furniture & Decor:

​

Do not move or rearrange furniture and/or dishes or transfer items between units.

​

Balconies:

​

Hanging items or throwing objects from balconies is strictly prohibited.

​

Grilling:

​

Per fire regulations, no open flames are allowed on balconies. Some properties provide communal grills.

​

Water Features:

​

Guests use pools, hot tubs, and waterfront access at their own risk. DDP&VR and property owners are not liable for injuries.

​

Pets:

​

Pets are not permitted unless staying in a pet-friendly unit and the fee has been paid in advance. Unauthorized pets will result in immediate eviction and additional fees.

​

Service Animals:

​

Please notify us in advance if you are traveling with a service animal.

​

Smoking:

​

All properties are non-smoking. Evidence of smoking will result in a $200–$600 deep-cleaning fee.

​

Parking:

​

Most units allow a maximum of two (2) vehicles. RVs, boats, and jet skis are prohibited unless otherwise specified.

​

Fireworks:

​

Fireworks are strictly prohibited on all properties.

​

Mail & Deliveries;

​

All mail should be directed to the on-site office or local post office. Direct delivery to units is not permitted.

Note: Military TDY guests and long-stay guests MAY BE permitted to have mail delivered, pending prior confirmation of mailbox key availability .

​

Right to Relocate Accommodations:

​

DDL & VR reserve the right at our sole discretion, to relocate guests to an alternative condominium or vacations rental of equal or greater quality, size and amenities at any time and for any reason, including but not limited to maintenance issue, safety concerns, unforeseen circumstances, or operational needs. Such relocation shall not constitute a breach of contract and does not entitle the guest to a refund or additional compensation. By confirming a reservation, guests acknowledge and agree to this relocation policy.

​

Agency Disclosure

​

DDP&VR serves as an agent of the property owner and acts in their best interest. While we strive to ensure a safe and pleasant experience, DDP&VR, booking agent, and owners are not liable for injury, theft, or loss of personal property. By providing your credit card information to DDP&VR, you agree to the above policies and accept responsibility on behalf of your party

​

​